Information that is collected
Our website may collect personal information such as: Name, contact information such as your email address and demographic information. Likewise, when necessary, specific information may be required to process an order or make a delivery or billing.
Use of collected information
Our website uses the information in order to provide the best possible service, particularly to maintain a record of users, of orders, if applicable, and to improve our products and services. It is possible that periodic emails are sent through our site with special offers, new products and other advertising information that we consider relevant to you or that may provide you with some benefit, these emails will be sent to the address you provide and may be canceled. at any time.
Rutas de los Andes is highly committed to fulfilling the commitment to keep your information safe. We use the most advanced systems and constantly update them to ensure that there is no unauthorized access.
A cookie refers to a file that is sent with the purpose of requesting permission to be stored on your computer, by accepting said file it is created and the cookie then serves to have information regarding web traffic, and also facilitates future visits to a recurring website. Another function that cookies have is that with them websites can recognize you individually and therefore provide you with the best personalized service on their website.
Links to Third Parties
This website may contain links to other sites that may be of interest to you. Once you click on these links and leave our page, we no longer have control over the site to which you are redirected and therefore we are not responsible for the terms or privacy or the protection of your data on those other third-party sites. These sites are subject to their own privacy policies, so it is recommended that you consult them to confirm that you agree with them.
Control of your personal information
At any time you can restrict the collection or use of personal information that is provided to our website. Every time you are asked to fill in a form, such as the user registration form, you can check or uncheck the option to receive information by email. If you have marked the option to receive our newsletter or advertising, you can cancel it at any time.
Rutas de los Andes will not sell, assign or distribute personal information that is collected without your consent, unless required by a judge with a court order.
Shipping methods and delivery times
rutasdelosandes.com will only deliver orders in Colombia. The delivery time is 5 to 8 business days from the date of receipt of the order.
Orders will be delivered by the shipping service that the customer